meet our
ADMINISTRATION

Angelica Perez

Medical Claims Biller & Accounting Specialist​

Angelica Perez is a Medical Claims Biller & Accounting specialist at Creative Solutions For Hope. She is responsible for Accounts Receivable/Accounts payable and insurance billing. She has 20 years of experience in the medical field. She has worked for a Hospital, Family Doctor and Pediatric Cardiologist. She received her Diploma of Medical Billing/Office Management. When she is not working she spends her time with her Son and Family.

Danielle Elemento

Executive Assistant

Danielle Elemento is an Executive Assistant at Creative Solutions for Hope. She works closely with the CEO of the company by completing professional and personal tasks and is responsible for maintaining office upkeep and providing guests with pleasant yet professional experiences with the company. Danielle also manages the auditing department and oversees the scheduling department. Danielle has had experience in customer service in multiple professional environments as well as leadership positions in various college organizations. Danielle plans to continue to support the company in the back of the house to ensure a smooth operations for the front house. In 2018, Danielle graduated from California State University, Long Beach with a BA in Psychology and a minor in Human Development. On her free time, she enjoys hanging out with friends and family and traveling.

Ashley Esposito

Insurance Manager

Ashley Esposito is the Insurance Coordinator at Creative Solutions for Hope. She began working at CSH in 2007 as a Behavior Therapist gaining knowledge in the field of ABA and finally transitioning to the administrative side of CSH in 2018. Ashley is responsible for the client intake process, maintaining employee credentialing, as well as company contracts. During her free time, you can find Ashley spending time with her husband and four children.

Angelica Perez

Medical Claims Biller & Accounting Specialist​

Angelica Perez is a Medical Claims Biller & Accounting specialist at Creative Solutions For Hope. She is responsible for Accounts Receivable/Accounts payable and insurance billing. She has 20 years of experience in the medical field. She has worked for a Hospital, Family Doctor and Pediatric Cardiologist. She received her Diploma of Medical Billing/Office Management. When she is not working she spends her time with her Son and Family.

Danielle Elemento

Executive Assistant

Danielle Elemento is an Executive Assistant at Creative Solutions for Hope. She works closely with the CEO of the company by completing professional and personal tasks and is responsible for maintaining office upkeep and providing guests with pleasant yet professional experiences with the company. Danielle also manages the auditing department and oversees the scheduling department. Danielle has had experience in customer service in multiple professional environments as well as leadership positions in various college organizations. Danielle plans to continue to support the company in the back of the house to ensure a smooth operations for the front house. In 2018, Danielle graduated from California State University, Long Beach with a BA in Psychology and a minor in Human Development. On her free time, she enjoys hanging out with friends and family and traveling.

Jay Patel

Business Systems Analyst​

Jay joined Creative Solutions for Hope in 2008 with an Accounting and Management degree from Sardar Patel University. He comes with 15+ years of well-rounded experience in the financial field from various industries. His career with CSH started as bookkeeper and Patel grew his knowledge and experience and developed into the Business Systems Analyst. When Jay is not working you can find him watching sports, reading, and spending time with his children.

Emi Madriaga​

Accounts Receivable Specialist

Emiliza Madriaga is the Accounts Receivables Specialist at Creative Solutions for Hope. She is responsible for Accounts Receivable and insurance billing – making sure we submit all claims on time, taking care of any billing discrepancies, and making sure the company is getting paid.Emiliza has experience in human resources, accounting, and customer service. Emiliza graduated from California State University, Long Beach in 2018 and received her Bachelor’s Degree in Business Administration, Human Resource Management. During free time, she likes to try out new places to eat and have board game nights with her friends.

Dereck Coleman

IT Administrator

Dereck Coleman is the Support and IT Technician at Creative Solutions for Hope. He is responsible for Setting up and maintaining the laptops, iPads, phones and workstations that our employees use on a daily basis. Dereck also updates Catalyst and NPA works databases along with various other programs used in the daily operation of Creative Solutions for Hope. He has experience in IT troubleshooting, and Office management. He is continuing his education to become a full service IT member and Cyber Security specialist. Dereck graduated from Irvine Valley College and received his A.S. Degree in Computer Science. He has his CompTIA A+ certificate and is working towards certificates in CompTIA Network+ and Security+. During free time, he likes to play board games with his family and friends and design and code computer games.

Ashley Esposito

Insurance Manager

Ashley Esposito is the Insurance Coordinator at Creative Solutions for Hope. She began working at CSH in 2007 as a Behavior Therapist gaining knowledge in the field of ABA and finally transitioning to the administrative side of CSH in 2018. Ashley is responsible for the client intake process, maintaining employee credentialing, as well as company contracts. During her free time, you can find Ashley spending time with her husband and four children.

Jay Patel

Business Systems Analyst​

Jay joined Creative Solutions for Hope in 2008 with an Accounting and Management degree from Sardar Patel University. He comes with 15+ years of well-rounded experience in the financial field from various industries. His career with CSH started as bookkeeper and Patel grew his knowledge and experience and developed into the Business Systems Analyst. When Jay is not working you can find him watching sports, reading, and spending time with his children.

Samantha Kishek

Human Resources Manager

Samantha is Human Resources Generalist at Creative Solutions for Hope. She began working at CSH in February of 2020. Samantha is responsible for overseeing the day to day operations of the HR department and recruiting. Samantha graduated from the California State University of Long Beach with her bachelor’s degree in Psychology in May of 2019. During her free time, Samantha enjoys working out, hanging out with her friends and family, and travelling to new places!

Megan Pinzon​

Human Resources Administrative Assistant

Megan Victoria is a HR administrative assistant at Creative Solutions for Hope. She began working at CSH in January of 2021. She is responsible for creating and maintain employee files, assisting multiple teams, and works on side projects for the company. Megan Victoria also does clerical office duties at the front desk when needed. She has experience in planning, coordinating, and utilizing multiple platforms (Microsoft suite, Google documents, and excel sheets) to transform and transcribe data. Her goal is to gain experience and grow in the HR department to understand as well as take on challenging tasks that furthers her knowledge in human resources to apply, and continue learning to further her career in HR. Megan graduated from California State University Long Beach and received her bachelor’s degree in Communication Studies. During her free time, she likes to support and participate in esports events, traveling internationally from time to time, and loves spending time with her dog, Momochi.

Sarai Perez​

Insurance Assistant

Sarai Perez is Administrative Assistant at Creative Solutions for Hope. She is responsible for general clerical duties of the insurance department and general upkeep of the offices. She also coordinates with the clinical team to ensure insurance verifications are complete for clients across all regions. Sarai also assists with . She has experience in client scheduling and coordinating events at a music center, and has experience in healthcare as nursing assistant. Her goal is to learn and grow in the insurance department, and learn how to build a company. Sarai graduated from Life Pacific University in San Dimas, CA and received her Bachelor of Arts. She is currently getting her Master’s in Business Administration at Biola University. During free time, she is a Music director at her local church, loves going to concerts, and trying new foods with her friends.

Samantha Kishek

Human Resources Generalist

Samantha is Human Resources Generalist at Creative Solutions for Hope. She began working at CSH in February of 2020. Samantha is responsible for overseeing the day to day operations of the HR department and recruiting. Samantha graduated from the California State University of Long Beach with her bachelor’s degree in Psychology in May of 2019. During her free time, Samantha enjoys working out, hanging out with her friends and family, and travelling to new places!

Vanalysa "Vana" Doakes​

Human Resources Generalist​

Vanalysa is a Human Resources Generalist with Creative Solutions for Hope. She began working at CSH in 2019. She is responsible for overseeing the day to day operations of the HR department and recruiting. She graduated on December 2018 with a Bachelor of Arts in English with an emphasis on Creative Writing at California State University, Long Beach. During her free time, she is spending time with her family and friends, reading, and writing.

Cristal Camacho

Administrative Assistant​

Cristal Camacho is an Administrative Assistant at Creative Solutions for Hope. Cristal works along with administration departments and clients. She is at the front desk and greets all the friendly faces that come into CSH. She makes sure that every one of our clients that enters CSH feels safe and welcomed.  She helps upkeep the office and all the clinical rooms. Cristal is responsible for connecting all the clients with the right departments whenever she answers a call. Cristal also helps with the cancellations department and does new intakes. Cristal has over seven years of administration experience and has also worked in the social services field. Cristal plans to support everyone at CSH from the front office and gain more knowledge at CSH. Cristal has received certifications in administration and has trained with very well known organizations. During free time, Cristal likes to sing at her church and enjoys going out and spend quality time with her friends and family.

Vanna Tran

Scheduler & Administrative Assistant

Vanna Tran is a Scheduler and Administrative Assistant at Creative Solutions for Hope. She is responsible for making and updating schedules for staff and clients. She graduated from California State University, Long Beach with a Bachelor’s degree in Child Development and Family Studies. During her free time, Vanna enjoys bullet journaling and spending time with her dog.

Michael Tyler

Administrative Assistant​

Michael Tyler is Medical Claims Biller Administrative Assistant at Creative Solutions for Hope. He’s responsible for submitting all insurance claims accurately and on time. Michael also has experience in Graphic Design, Medical Billing and Customer Service.
Michael graduated from Platt College and received his AA Degree in Computer Graphics in 1998. He also has a Diploma from North West college in Medical Billing and Coding and a Customer Service and Sales Certification. During free time Michael likes to go hiking, working out and enjoys playing guitar/bass and songwriting.

Assistant for ABA Therapy services in Orange County California

Susie Yeo

Administrative Assistant​

Susie Yeo is an Administrative Assistant at Creative Solutions for Hope. She is responsible for internal auditing, cancellations, and scheduling. She also assists with general upkeep in the office. Susie graduated from  California State University, Long Beach in May 2020 with a Bachelor’s Degree in Psychology. During her free time, she likes to draw, watch movies, and spend time with friends and family.

ABA therapy for austim, administrative assistant

Zulema Gonzalez-Melendrez

Administrative Assistant​

Zulema Gonzalez-Melendrez is an Administrative Assistant at Creative Solutions for Hope. She is responsible for office administrative work, maintaining office upkeep, assisting various departments with filing, and transferring phone calls to necessary departments. She also works with the CSH internal audit department to ensure accuracy in clinical data and works with the scheduling department to coordinate and update clients’ schedules. Her goal is to someday be an office manager. During her free time, she likes to be with her family, cook dinner, watch Netflix, and going to the beach.

ABA therapy for autism in Orange County

Jazmin Nunez Lara

Administrative Assistant​

Jazmin Lara is an Administrative Assistant at Creative Solutions for Hope. She is responsible for providing administrative support to help keep the day to day operations moving smoothly. She also supports managers and employees through a variety of tasks related to organization and communication. She has experience in customer service for a little over four years in different work settings, some of which include the restaurant business and financial services. Her goal is to gain administrative experience and to further her knowledge about the role human resources partakes in the medical sector by assisting in the Human Resources department. Jazmin is currently working on obtaining her BA in Business Administration with an Emphasis in Human Resources, and is on track to transfer and graduate from Vanguard University in the Spring of 2023. During her free time, she likes going to yoga and spinning classes with her friends and sister. She also enjoys doing various activities with her youth group such as going to the beach, having game nights, and playing charades. 

ABA Therapy Clinic for Autism in San Diego

Sadey Platt

Administrative Assistant​

Sadey Platt is the Administrative Assistant at Creative Solutions for Hope in San Diego. She is responsible for the upkeep of the San Diego office and ensuring it is prepared for the upcoming events. She helps plan activities and projects, assists in scheduling and administrative tasks, and cleans/organizes the office when needed. Sadey has experience in working around families and children, and enjoys any opportunity she’s given to help them. She plans to provide guests with a warm welcome and offer any assistance they may need. Sadey is currently studying child development and is working toward obtaining her BA in Speech Pathology. She loves spending time with kids, and also enjoys roller skating and painting in her free time. 

Megan Pinzon​

Human Resources Administrative Assistant

Megan Victoria is a HR administrative assistant at Creative Solutions for Hope. She began working at CSH in January of 2021. She is responsible for creating and maintain employee files, assisting multiple teams, and works on side projects for the company. Megan Victoria also does clerical office duties at the front desk when needed. She has experience in planning, coordinating, and utilizing multiple platforms (Microsoft suite, Google documents, and excel sheets) to transform and transcribe data. Her goal is to gain experience and grow in the HR department to understand as well as take on challenging tasks that furthers her knowledge in human resources to apply, and continue learning to further her career in HR. Megan graduated from California State University Long Beach and received her bachelor’s degree in Communication Studies. During her free time, she likes to support and participate in esports events, traveling internationally from time to time, and loves spending time with her dog, Momochi.

Emi Madriaga​

Accounts Receivable Specialist

Emiliza Madriaga is the Accounts Receivables Specialist at Creative Solutions for Hope. She is responsible for Accounts Receivable and insurance billing – making sure we submit all claims on time, taking care of any billing discrepancies, and making sure the company is getting paid.Emiliza has experience in human resources, accounting, and customer service. Emiliza graduated from California State University, Long Beach in 2018 and received her Bachelor’s Degree in Business Administration, Human Resource Management. During free time, she likes to try out new places to eat and have board game nights with her friends.

Michael Tyler

Administrative Assistant​

Michael Tyler is Medical Claims Biller Administrative Assistant at Creative Solutions for Hope. He’s responsible for submitting all insurance claims accurately and on time. Michael also has experience in Graphic Design, Medical Billing and Customer Service.
Michael graduated from Platt College and received his AA Degree in Computer Graphics in 1998. He also has a Diploma from North West college in Medical Billing and Coding and a Customer Service and Sales Certification. During free time Michael likes to go hiking, working out and enjoys playing guitar/bass and songwriting.

Dereck Coleman

IT Technician Specialist​

Dereck Coleman is the Support and IT Technician at Creative Solutions for Hope. He is responsible for Setting up and maintaining the laptops, iPads, phones and workstations that our employees use on a daily basis. Dereck also updates Catalyst and NPA works databases along with various other programs used in the daily operation of Creative Solutions for Hope. He has experience in IT troubleshooting, and Office management. He is continuing his education to become a full service IT member and Cyber Security specialist. Dereck graduated from Irvine Valley College and received his A.S. Degree in Computer Science. He has his CompTIA A+ certificate and is working towards certificates in CompTIA Network+ and Security+. During free time, he likes to play board games with his family and friends and design and code computer games.

Sarai Perez​

Insurance Assistant

Sarai Perez is Administrative Assistant at Creative Solutions for Hope. She is responsible for general clerical duties of the insurance department and general upkeep of the offices. She also coordinates with the clinical team to ensure insurance verifications are complete for clients across all regions. Sarai also assists with . She has experience in client scheduling and coordinating events at a music center, and has experience in healthcare as nursing assistant. Her goal is to learn and grow in the insurance department, and learn how to build a company. Sarai graduated from Life Pacific University in San Dimas, CA and received her Bachelor of Arts. She is currently getting her Master’s in Business Administration at Biola University. During free time, she is a Music director at her local church, loves going to concerts, and trying new foods with her friends.

Cristal Camacho

Administrative Assistant

Cristal Camacho is an Administrative Assistant at Creative Solutions for Hope. Cristal works along with administration departments and clients. She is at the front desk and greets all the friendly faces that come into CSH. She makes sure that every one of our clients that enters CSH feels safe and welcomed.  She helps upkeep the office and all the clinical rooms. Cristal is responsible for connecting all the clients with the right departments whenever she answers a call. Cristal also helps with the cancellations department and does new intakes. Cristal has over seven years of administration experience and has also worked in the social services field. Cristal plans to support everyone at CSH from the front office and gain more knowledge at CSH. Cristal has received certifications in administration and has trained with very well known organizations. During free time, Cristal likes to sing at her church and enjoys going out and spend quality time with her friends and family.