Administration

Angelica Perez is a Medical Claims Biller & Accounting specialist at Creative Solutions For Hope. She is responsible for Accounts Receivable/Accounts payable and insurance billing. She has 20 years of experience in the medical field. She has worked for a Hospital, Family Doctor and Pediatric Cardiologist. She received her Diploma of Medical Billing/Office Management. When she is not working she spends her time with her Son and Family.

Apryl has been an Administrative Assistant at Creative Solutions for Hope since 2020. She is responsible for assisting with general office duties as well as with welcoming our families and staff. In addition, Apryl provides support to the Insurance Department. She brings with her experience in the insurance field as well as time spent in youth volunteer coordination. Apryl hopes to progress toward a career working with youth in underserved and marginalized communities.

Apryl graduated from Lakeland Community College with an Associate of Arts degree. During her free time, she enjoys experiencing live music and trying out new restaurants with friends.

Ashley Esposito is the Insurance Coordinator at Creative Solutions for Hope. She began working at CSH in 2007 as a Behavior Therapist gaining knowledge in the field of ABA and finally transitioning to the administrative side of CSH in 2018. Ashley is responsible for the client intake process, maintaining employee credentialing, as well as company contracts. During her free time, you can find Ashley spending time with her husband and four children.

Danielle Elemento is an Executive Assistant at Creative Solutions for Hope. She works closely with the CEO of the company by completing professional and personal tasks and is responsible for maintaining office upkeep and providing guests with pleasant yet professional experiences with the company. Danielle also manages the auditing department and oversees the scheduling department. Danielle has had experience in customer service in multiple professional environments as well as leadership positions in various college organizations. Danielle plans to continue to support the company in the back of the house to ensure a smooth operations for the front house.

In 2018, Danielle graduated from California State University, Long Beach with a BA in Psychology and a minor in Human Development. On her free time, she enjoys hanging out with friends and family and traveling.

Hannah is an Administrative Assistant/Scheduler at Creative Solutions for Hope. She is responsible for creating schedules in the OC, IE, and LA regions. She has experience in medical insurance claims, event planning, and volunteer management.

Hannah graduated from Pepperdine University and received her Bachelor’s Degree in Sport Administration, with a Minor in Nonprofit Management. During her free time, Hannah likes to root for the LA Dodgers, spend time with family and friends, and listen to oldies.

Jay joined Creative Solutions for Hope in 2008 with an Accounting and Management degree from Sardar Patel University. He comes with 15+ years of well-rounded experience in the financial field from various industries. His career with CSH started as bookkeeper and Patel grew his knowledge and experience and developed into the Business Systems Analyst.

When Jay is not working you can find him watching sports, reading, and spending time with his children.

Mario has been with CSH since 2016. His daily tasks at CSH are accounts receivable/accounts payable, and insurance billing. He has worked in the medical industry where he gained in depth experience in billing and medical insurance. He is currently attending college to obtain his BS in Accountancy to further grow his career.

Michelle Hinkle-Johnston, Director of Finance, comes to Creative Solutions for Hope with over 25 years of accounting experience with a business degree from the University of Phoenix. She has worked for manufacturers, income tax businesses, and consumer-based services. Michelle also volunteers as a Board Member for the non-profit Opportunity Matters to Everyone and at a local pet rescue and adoption animal shelter caring for cats waiting for their forever home. When Michelle is not working or volunteering you can find her enjoying time with her family or friends catching a movie, taking a cooking class, and party-planning. Michelle is married to Cory and has a son and step-daughter.

Samantha is an administrative assistant at Creative Solutions for Hope. She began working at CSH in February of 2020. Samantha is responsible for assisting with general office duties, as well as, assisting and greeting clients and staff. Along with taking care of general office duties, Samantha assists the scheduling department by creating schedules for the San Diego and San Francisco regions, and she also assists the HR department with administrative tasks.

Samantha graduated from the California State University of Long Beach with her bachelor’s degree in Psychology in May of 2019. During her free time, Samantha enjoys working out, hanging out with her friends and family, and travelling to new places!

Vanalysa is a Human Resources Generalist with Creative Solutions for Hope. She began working at CSH in 2019. She is responsible for overseeing the day to day operations of the HR department and recruiting. She graduated on December 2018 with a Bachelor of Arts in English with an emphasis on Creative Writing at California State University, Long Beach. During her free time, she is spending time with her family and friends, reading, and writing.