Administration – Creative Solutions for Hope

meet our

ADMINISTRATION

Ashley is the Insurance Manager at Creative Solutions for Hope. She began working at CSH in 2007 as a Behavior Therapist, gaining knowledge in the field of ABA. She worked with kiddos in the home, school, community, and clinic settings, providing 1:1 therapy, as well as running social skills groups. She transitioned to the administrative side of CSH in 2018. Ashley now oversees the Insurance Department and is responsible for maintaining employee credentialing and company contracts. Her goal is to continue to assist with the growth of CSH throughout all regions. Her love for the field provides her with the motivation to ensure all kiddos and families get the services they need. During her free time, you can find Ashley spending time with her husband and children.

Jay joined Creative Solutions for Hope in 2008 with an Accounting and Management degree from Sardar Patel University. He comes with 15+ years of well-rounded experience in the financial field from various industries. His career with CSH started as bookkeeper and Patel grew his knowledge and experience and developed into the Business Systems Analyst. When Jay is not working you can find him watching sports, reading, and spending time with his children.

Dereck is the Microsoft 365 Administrator and IT/Support Technician at Creative Solutions for Hope. He is responsible for setting up and maintaining the laptops, iPads, phones and workstations that our employees use on a daily basis. Dereck also Manages applications, services, data, devices, and users across our Microsoft 365 services. He has experience in IT troubleshooting, and Office management. He is continuing his education to become a full service IT member and Cyber Security specialist. Dereck graduated from Irvine Valley College and received his A.S. Degree in Computer Science. He has his CompTIA A+ certificate and is working towards certificates in CompTIA Network+ and Security+. During free time, he likes to play board games with his family and friends and design and code computer games.

Stephanie Cuevas is a Billing Admin Assistant for the Finance Department at Creative Solutions for Hope. She is responsible for billing services rendered for all our office locations. Stephanie helps submit claims, create appeals, and assist in other insurance billing tasks. She plans to support the finance department as much as possible, gain new skills, and grow within the company. Stephanie has prior experience with data entry and customer service. Stephanie studied to be a Medical Assistant. Working at CHS has inspired her to return to school and get a degree in Business Administration. During her free time, she enjoys relaxing at the beach, having picnics, and reading on her hammock.

Kim works for the Permanent Schedules department at the Creative Solutions for Hope office located at our Orange County region. She is responsible for the processing permanent sessions for therapists and clients. Additionally, she is also responsible for maintaining constant communication with families/therapists regarding any permanent changes that occur within their schedules. Kim also works as an administrative assistant and occasionally covers the front desk as well as assists with office upkeep whenever needed. Outside of the office, Kim loves spending time outdoors as well as spontaneous outings with family and friends.

Sasha joined Creative Solutions for Hope in August 2022 as an Administrative Assistant and in February 2023, she was promoted to Internal Auditing Specialist where she enjoys her duties supporting the general auditing and payroll support functions. She is a graduate of Arizona State University where she completed a bachelor’s degree in Sociology. Sasha is proficient in 3 languages and has a passion for world travel. When she is not working- Sasha enjoys exploring new places, hiking with her two boys and spending time with her extended family and friends.

Stephanie has over a decade of successful experience in hiring and employee management with a demonstrated history in Recruitment, Benefits Administration, Workers Compensation, Training and Development and Leave of Absence Administration. Stephanie is a strong believer in the power of positive thinking in the workplace and prides herself in growing business relationships and making time to develop great relationships. In her free time Stephanie likes to spend time with her Grandchildren, Family and Friends.

Nathaniel is the Human Resources Recruiter at Creative Solutions for Hope. In his role, Nathaniel works closely with the Executive Director and Executive Assistant to support all aspects of recruiting for the company. Nathaniel is also responsible for developing and executing recruitment plans using traditional and new creative sourcing strategies. He also manages the posting of job ads, analyze and reports recruitment results, and supports other departments as needed. Nathaniel graduated from California State University Dominguez Hills with a degree in Business Management and Human Resources Management. Prior to joining us, he worked as a recruiter/volunteer manager where he built and strengthened sustainable volunteer programs in exciting service organizations. In his free time, Nathaniel enjoys hiking, travel, and going to concerts/live events.

Alyssa is the Administrative Assistant at the Inland Empire office. She is responsible for the upkeep of the office including scheduling, recruiting, and administrative tasks. Her goal is to support the administrative department as much as possible and continue to learn and grow within the company. Alyssa has experience working with children, and in customer service. She has studied child development and computer information systems. She likes spending time with her family, and also enjoys watching her kids play sports in her free time.

Ashley Esposito

Jay
Patel

Dereck Coleman

Stephanie Cuevas

Kimberly Brooks

Sasha Stelmar Hernandez

Stephanie Rodriquez

Nathaniel Avant

Alyssa Garcia