meet our
ADMINISTRATION

Angelica Perez

Medical Claims Biller & Accounting Specialist​

Angelica Perez is a Medical Claims Biller & Accounting specialist at Creative Solutions For Hope. She is responsible for Accounts Receivable/Accounts payable and insurance billing. She has 20 years of experience in the medical field. She has worked for a Hospital, Family Doctor and Pediatric Cardiologist. She received her Diploma of Medical Billing/Office Management. When she is not working she spends her time with her Son and Family.

Danielle Elemento

Executive Assistant

Danielle Elemento is an Executive Assistant at Creative Solutions for Hope. She works closely with the CEO of the company by completing professional and personal tasks and is responsible for maintaining office upkeep and providing guests with pleasant yet professional experiences with the company. Danielle also manages the auditing department and oversees the scheduling department. Danielle has had experience in customer service in multiple professional environments as well as leadership positions in various college organizations. Danielle plans to continue to support the company in the back of the house to ensure a smooth operations for the front house. In 2018, Danielle graduated from California State University, Long Beach with a BA in Psychology and a minor in Human Development. On her free time, she enjoys hanging out with friends and family and traveling.

Esposito, Ashley

Ashley Esposito​

Insurance Manager

Ashley Esposito is the Insurance Coordinator at Creative Solutions for Hope. She began working at CSH in 2007 as a Behavior Therapist gaining knowledge in the field of ABA and finally transitioning to the administrative side of CSH in 2018. Ashley is responsible for the client intake process, maintaining employee credentialing, as well as company contracts. During her free time, you can find Ashley spending time with her husband and four children.

Jay Patel

Business Systems Analyst​

Jay joined Creative Solutions for Hope in 2008 with an Accounting and Management degree from Sardar Patel University. He comes with 15+ years of well-rounded experience in the financial field from various industries. His career with CSH started as bookkeeper and Patel grew his knowledge and experience and developed into the Business Systems Analyst. When Jay is not working you can find him watching sports, reading, and spending time with his children.

Dang Nguyen​

Assistant Auditor & Administrative Assistant​

Dang Nguyen is an Internal Auditing and Administrative Assistant at Creative Solutions for Hope. She is responsible for assisting the auditing department by completing general administrative duties while auditing through the staffs’ schedules and clients’ appointments. She graduated from California State University, Long Beach with a Bachelor’s degree in Sociology and a minor in Public Relations. During her free time, Dang enjoys watching movies, trying out new food places, and spending her time with her family and friends.

Gabriel Allen Paul Lopez​

Auditor Assistant & Social Media Coordinator​

Gabriel Lopez is an Auditor Assistant and Social Media Coordinator at Creative Solutions for Hope. He is responsible for utilizing the existing auditing platforms to ensure proper information is applied per account. Gabriel is also in charge of developing and curating engaging content for the company’s social media platforms. He has experience in photography and graphic design utilizing the Adobe Creative Suite and also has a background in early childhood differentiated instruction. Gabriel graduated from University of California, Irvine with a Bachelors of Arts in Education Sciences, a minor in Business Management, and a specialization in Early Childhood Development. He also has a certification from Google Ads Search Qualification and is currently aspiring for a UX/UI certification. During his free time, Gabriel likes to choreograph hip-hop dance pieces and attend music festivals with friends.

Samantha Kishek​

Human Resources Generalist

Samantha is an administrative assistant at Creative Solutions for Hope. She began working at CSH in February of 2020. Samantha is responsible for assisting with general office duties, as well as, assisting and greeting clients and staff. Along with taking care of general office duties, Samantha assists the scheduling department by creating schedules for the San Diego and San Francisco regions, and she also assists the HR department with administrative tasks. Samantha graduated from the California State University of Long Beach with her bachelor’s degree in Psychology in May of 2019. During her free time, Samantha enjoys working out, hanging out with her friends and family, and travelling to new places!

Vanalysa "Vana" Doakes​

Human Resources Generalist​

Vanalysa is a Human Resources Generalist with Creative Solutions for Hope. She began working at CSH in 2019. She is responsible for overseeing the day to day operations of the HR department and recruiting. She graduated on December 2018 with a Bachelor of Arts in English with an emphasis on Creative Writing at California State University, Long Beach. During her free time, she is spending time with her family and friends, reading, and writing.

Julie Mei​

Administrative Assistant​

Julie Mei is an Administrative Assistant at Creative Solutions for Hope. She is responsible for general office maintenance, greeting clients and staff, and assisting the Scheduling Department. Julie has experience in operations and community management, as well as customer service. Julie graduated from the University of California, Santa Cruz with a Bachelor’s degree in Psychology and a minor in Education. During her free time, she enjoys hanging out with friends and family and trying new recipes.

Megan Pinzon​

Administrative Assistant​

Megan Victoria is a HR administrative assistant at Creative Solutions for Hope. She began working at CSH in January of 2021. She is responsible for creating and maintain employee files, assisting multiple teams, and works on side projects for the company. Megan Victoria also does clerical office duties at the front desk when needed. She has experience in planning, coordinating, and utilizing multiple platforms (Microsoft suite, Google documents, and excel sheets) to transform and transcribe data. Her goal is to gain experience and grow in the HR department to understand as well as take on challenging tasks that furthers her knowledge in human resources to apply, and continue learning to further her career in HR. Megan graduated from California State University Long Beach and received her bachelor’s degree in Communication Studies. During her free time, she likes to support and participate in esports events, traveling internationally from time to time, and loves spending time with her dog, Momochi.

Madriaga, Emiliza

Emi Madriaga​

Accounts Receivable Specialist

Emiliza Madriaga is the Accounts Receivables Specialist at Creative Solutions for Hope. She is responsible for Accounts Receivable and insurance billing - making sure we submit all claims on time, taking care of any billing discrepancies, and making sure the company is getting paid.Emiliza has experience in human resources, accounting, and customer service. Emiliza graduated from California State University, Long Beach in 2018 and received her Bachelor’s Degree in Business Administration, Human Resource Management. During free time, she likes to try out new places to eat and have board game nights with her friends.

Tyler, Michael

Michael Tyler​

Administrative Assistant​

Michael Tyler is Medical Claims Biller Administrative Assistant at Creative Solutions for Hope. He's responsible for submitting all insurance claims accurately and on time. Michael also has experience in Graphic Design, Medical Billing and Customer Service.
Michael graduated from Platt College and received his AA Degree in Computer Graphics in 1998. He also has a Diploma from North West college in Medical Billing and Coding and a Customer Service and Sales Certification. During free time Michael likes to go hiking, working out and enjoys playing guitar/bass and songwriting.

Hannah Choe​

Administrative Assistant & Scheduler​

Hannah is an Administrative Assistant/Scheduler at Creative Solutions for Hope. She is responsible for creating schedules in the OC, IE, and LA regions. She has experience in medical insurance claims, event planning, and volunteer management. Hannah graduated from Pepperdine University and received her Bachelor’s Degree in Sport Administration, with a Minor in Nonprofit Management. During her free time, Hannah likes to root for the LA Dodgers, spend time with family and friends, and listen to oldies.

Perez, Sarai

Sarai Perez​

Administrative Assistant​

Sarai Perez is Administrative Assistant at Creative Solutions for Hope. She is responsible for general clerical duties of the insurance department and general upkeep of the offices. She also coordinates with the clinical team to ensure insurance verifications are complete for clients across all regions. Sarai also assists with . She has experience in client scheduling and coordinating events at a music center, and has experience in healthcare as nursing assistant. Her goal is to learn and grow in the insurance department, and learn how to build a company. Sarai graduated from Life Pacific University in San Dimas, CA and received her Bachelor of Arts. She is currently getting her Master’s in Business Administration at Biola University. During free time, she is a Music director at her local church, loves going to concerts, and trying new foods with her friends.

Coleman, Dereck

Dereck Coleman

IT Technician Specialist​

Dereck Coleman is the Support and IT Technician at Creative Solutions for Hope. He is responsible for Setting up and maintaining the laptops, iPads, phones and workstations that our employees use on a daily basis. Dereck also updates Catalyst and NPA works databases along with various other programs used in the daily operation of Creative Solutions for Hope. He has experience in IT troubleshooting, and Office management. He is continuing his education to become a full service IT member and Cyber Security specialist. Dereck graduated from Irvine Valley College and received his A.S. Degree in Computer Science. He has his CompTIA A+ certificate and is working towards certificates in CompTIA Network+ and Security+. During free time, he likes to play board games with his family and friends and design and code computer games.

Aguirre, Ruben

Ruben Aguirre

Insurance Biller Assistant

Ruben Miranda Aguirre is a Billing Assistant at Creative Solutions for Hope. He is responsible for billing support. He also does Data Entry, Insurance Billing, Filing and Scanning, Entering claims into billing site, Assisting in other areas as needed. He has experience in accounts receivable and accounts payable. Working on getting a CPA in accounting. Ruben graduated from Bell Gardens High School in 1999 and received his Diploma. Has Certificates in Data Analytics, Computer Repair, Banking. During free time, he likes to play computer video games and watch movies.

Patel, Sahya

Sahya Patel​

Administrative Assistant​

Sahya is the administrative assistant and internal auditor for the SF/Bay Area and San Diego offices at Creative Solutions for Hope. She is responsible for her regions’ client schedules and ensuring smooth internal operations via timely auditing. Sahya has experience a lab researcher in biotechnology and medical scribing for developmental behavioral pediatrics at UCSF. Sahya hopes to one day become an international travel nurse for humanitarian organizations. Sahya graduated from UC San Diego and received her bachelor’s degree in Human Biology. During free time, Sahya enjoys working out, painting, cooking, and hiking.