Please review Case Manager/BCBA Candidate job description and apply using the link provide below.

Case Manager/BCBA Candidate

Locations: Alameda County, Contra Costa County, Marin County, Napa County, San Francisco County, San Mateo County, Santa Clara County, Solano County, and Sonoma County

Position Description

Department: Clinical

Job Description Summary

The Case Manager is responsible for working directly with our clients providing Applied Behavioral Analysis (ABA) therapy. This position will also work with Behavior Therapist as a mentor. The Case Manager will be learning the Case Supervisor role. Case Managers will be responsible for the following duties:

  • Administration
  • Case Management
  • Clinical
  • Consultation
  • CSH Program Events
  • Internal Communication
  • Report Writing

Reporting Relationships

  • The Case Manager reports directly to the Case Supervisor and Clinical Director

Job Requirements/Mandatory

  • Must have a Bachelors level degree or higher
  • Must be enrolled in Master’s program
  • Must have BCBA coursework completed
  • Must have a minimum of 2 years working with children diagnosed with Autism or other related intellectual disability.
  • Must be computer literate in:




  • Basic Life Support (BLS) current certification
  • Able to work weekends as needed/required by the company.
  • Registered Behavior Technical credential (RBT)
  • Must complete on-going training to support job competency. 

Job Requirements/Preferred

  • Able to sit for the BCBA exam within one year 

Physical Job Requirements

  • Body positions: sitting, standing, and kneeling
  • Body movements: walking, running, bending, twisting
  • Body senses: the ability to see, hear, and speak articulately are required.
  • Intellectual abilities: the ability to understand and follow written and verbal instructions. The ability to provide written and verbal instructions to subordinates

Working Conditions:

Employees may be working in the following settings, an office, the community, in schools, and/or in client homes.

Essential Job Functions

  • Administration
  • Case Management
  • Clinical
  • Consultation
  • CSH Program Events
  • Internal Communication
  • Report Writing

Duties and Tasks: 


  • Fulfill 100% of scheduled session on a weekly/monthly basis
  • Render and lock schedule by due date
  • Adhere to 2-week notice for any vacation request with appropriate paperwork
  • Submit permanent schedule changes in writing to Case Supervisor for approval (using appropriate paperwork)
  • Inform Case Supervisors know of ANY changes in schedule
  • Complete all assigned tasks on time (to be determined per assignment)
  • Remain HIPAA (The Health Insurance Portability and Accountability Act) compliant at all times ensuring all client files are protected including text messages, e-mails and phone conversations
  • Attend all Creative Solutions for Hope companywide trainings 

Case Management

  • Update logbook – data crunching, upkeep, re-stock paperwork, etc.
  • Complete Monthly Summaries (MS) to make proper recommendations on time the date established by the Case Supervisor.
  • When starting new cases: discuss the details of the case with supervisor
  • Overlap with therapist(s) as needed
  • Submit any scheduling/session adjustments to Case Supervisor immediately
  • Respond to therapist’s and supervisors e-mails, phone calls within 24 hours.
  • Respond to families e-mails, phone calls within 24 hours
  • Complete Monthly Summary (MS)/Behavior Graphs on monthly basis
  • Assign tasks accordingly: stimuli creation, Monthly Summaries, office hours- with e-mail follows up as the task is assigned and approved
  • Monitors weekly and monthly requirements for assigned cases and ensures that staff completes these requirements and submit by the deadlines
  • Demonstrates assertiveness when addressing concerns
  • Fills in necessary hours to maximize every contract


  • Provides constructive feedback (Monthly Feedback Forms and goal setting) to therapists
  • Provides appropriate feedback to families
  • Address therapists concerns in a prompt manner
  • Delegate tasks to therapists as needed
  • Model appropriate strategies to therapists when overlapping
  • Provide mentorship to therapists as needed
  • Assertive in communication and problem solving with families/school and Regional Center personnel.
  • Complete one Therapist Feedback Form (TFF) for every therapist, for every case, for every month
  • Sets goals as necessary for therapists and follows up with goals from other supervisors 


  • Observation of the client in various settings and situations (as needed): school, after school program, morning, afternoon, speech therapy sessions, occupational therapy sessions and community outings
  • Provide consultation regarding IEP issues and present levels as requested by caregiver(s)

Internal Communication

  • Must respond to every communication attempt with internal staff (i.e., supervisors, office administrators, assigned BCBA mentors, directors) within 24 hours
  • Communicate all policy/protocol related issues immediately to Human Resources department
  • Communicate any Information and Technology (“IT”) issues that would hinder the ability to perform work duties
  • Mandatory attendance at all mandatory company meetings
  • Must be fluent in updated/current policies, adhere to those policies and ensure that knowledge of these policies are followed through 

Report Writing

  • Help with writing progress reports and update the progress with baseline, previous and current data, complete summary and recommendations with minimal errors
  • Submit reports by due date

Measures of Performance:

  • Attainment of annual goals established between Case Manager and Clinical Supervisor
  • Meet all essential job function requirements as described in the job description.


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